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Edit my Order

Order modifications and cancellations may be made within a 8 hour window from the time the order was placed. Edits cannot be made once a shipping label has been created.

Can I edit or add anything to my order?

Once an order is placed, we are unable to add additional items to the order. However, if you need to update your shipping address or contact information, please contact our customer service team at [email protected] or begin at chat with our tea

What is your cancellation policy?

Orders can be canceled within 8 hours. Please email our team at [email protected] with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may n

Can I change my shipping address after placing an order?

Yes, you can change your shipping address as long as your order has not yet been fulfilled. This means that you can update your shipping information until the shipping label is created and the package has been handed off to the carrier. Please note t

What should I do if I missed the window to change my shipping address?

If you missed the opportunity to change your shipping address and the package is already in transit, we recommend contacting the carrier directly. They may have options available for redirecting your package to a different address, depending on their