Order CancellationsUpdated 11 hours ago

We understand plans can change! Orders can be canceled only before they’re processed for shipment. Once your order is packed, we’re unable to modify or cancel it.

If you need to cancel, email us right away at [email protected]  with your order number and the email address used for checkout.

Kinder reserves the right to cancel any order suspected of fraudulent activity or misuse of promotions.

In the event you need to cancel an order that has already shipped, we offer a 7-day window from the day the items are delivered. We’re unable to accept most returns, so please review our return details above. Only unworn, unwashed, and unprepped items that are not marked final sale may be returned within 7 days of delivery. All return requests must be submitted through our Self‑Service Returns Portal. Returns submitted outside this process or after the 7-day window will not be accepted.