Return Guidelines for Eligible ItemsUpdated 2 days ago
To keep our products hygienic and safe for every family, approved returns must be:
- In original packaging (if applicable)
- Unworn, unwashed, and unprepped
For health and safety reasons, Kinder does not accept returns that have been used, washed, or show any signs of odor (e.g., detergent, fragrance, smoke, etc.).
All eligible items received through the returns process are carefully inspected. Products that arrive in unsanitary conditions will be safely discarded and will not be refunded.
If a return is approved, the refund will be issued to your original payment method, less shipping costs unless otherwise noted.