Can I return an unwanted item?Updated 8 months ago
Unfortunately, due to the personal nature of our products we do not allow returns or refunds for any reason other than manufacturer defects.
In the event of a defective item we will replace the item if possible or accept returns for full refund of the item price, excluding shipping, within 30 days. Applicable defects include: damaged PUL, stitching, seams, elastics, snaps or fabric.
We always aim at making sure our customers love our products, but if you do need to help with an order, send us an email directly and we’ll do our best to help you.